The n8n workflow behind it
anonymized showcaseA technician sends a WhatsApp when a job is done. The workflow finds them by phone, loads their jobs and the chat so far, and asks Claude what happened. A few fixed rules double-check the obvious cases, then it writes the notes, job updates, tasks and photos into the field-service system and saves the conversation. The dispatch demo on this page is a smaller version of the same idea.
How It Works
The end-to-end flow, from the field to this control room
An operator writes in plain language from their phone. In this demo, via WhatsApp.
n8n receives the message and Claude classifies the intent and extracts the data: tonnage, trips, equipment, reason.
The operation changes status in the database and appears here instantly.
"Blasting completed north zone, 3 detonations no incidents"
"Drilling done but we only reached 85 tons due to hard rock"
"Transport suspended due to hydraulic system failure on the truck"
Operations
demo dataGrouped by month — tap a month to expand
Activity
Real-time updates
Operators report via WhatsApp and the dashboard updates in real time.